Billie Hood - Tip

Same Day Dispatch 

Same day dispatch before 2pm NZT is valid Monday-Friday, excluding public holidays. During busy promotional periods same day dispatch will not be available, due to the high volume of orders that we receive during this time. We will endeavor to fulfil same day dispatch for full price product orders during promotional periods. If however, there is a stock variance and we need to order stock in from stores or we cannot fulfil an item in your order you will be notified via email.

New Zealand

NZPost Overnight* on all orders

$9.90 flat shipping on all orders under $199.99
Free Shipping on All Orders Over $200

$1 extra for signature (optional)

Standard delivery usually takes 1-3 working days for the North Island and 1-4 working days for the South Island once dispatched.

All rural addresses will take an extra day

Australia

$35NZD DHL Express Shipping

Please find below the average delivery time-frame for orders once dispatched. 

Brisbane Service Area - 2-4 business days

Melbourne Service Area - 2-3 business days

Sydney Service Area - 1-3 business days

Perth Service Area - 2-3 business days 

Please provide standard shipping addresses. We cannot deliver international parcels to PO Box addresses.

Please note: International orders may be required to pay any Inwards Goods Tax or Customs Fees if the value of your order is over $1000AU. This is to be paid by the customer and Lower is not liable for the cost. For more information visit the Guide to Custom Duties in Australia

International (USA & JAPAN ONLY)

$50NZD DHL Express Shipping

Please allow 10-14 working days for Delivery once dispatched

Please note: International orders may be required to pay any Inwards Goods Tax or Customs Fees. This is to be paid by the customer and Lower is not liable for the cost. Please ensure you are aware of these fees for your country before placing an order. 

Please provide standard shipping addresses. We cannot deliver international parcels to PO Box addresses

Customers outside of USA & Japan, if wish to purchase from us, email us at online@lower.co.nz